Clinical Social Work and Psychotherapy located in Burlington and Oakville for individuals and families.

I help individuals and families feeling emotionally stuck get back on track and move forward. My therapy services support individuals struggling with a mental health diagnosis and those who have not been diagnosed with a mental illness but are seeking counselling services for reasons such as:

  • anxiety
  • depression
  • family stress
  • workplace stress and burnout
  • school stress
  • relationships
  • life change
  • chronic health issues
  • eating disorders and body kindness
  • personal growth and self-compassion
  • infertility and adoption
  • third party reproduction support
  • postpartum support
  • sexual identity/gender issues
  • LGBTQ+ family building

I provide a recovery-oriented, strengths-based perspective and strive to assist clients to empower themselves.


“Courage starts with showing up and letting ourselves be seen.”
-Brene Brown

You can click this link to book a free consultation or appointment

Direct Line (905) 399-0808

About Me



I am a Registered Social Worker and a Registered Psychotherapist.  As a Registered Psychotherapist (RP), my services are regulated under the Psychotherapy Act and by the College of Registered Psychotherapists of Ontario (CRPO).  I am also a Registered Social Worker (RSW) with The Ontario College of Social Workers and Social Service Workers (OCSWSSW).
It was my personal journey through therapy that made me want to become a therapist.  Therapy helped me make sense of a difficult time in life and created the safe space I needed to learn effective coping skills and heal. Speaking with a therapist helped me understand myself, my relationships, family of origin and build a more authentic life. I feel passionate about therapy because I know it is effective for healing and personal growth. I strive to assist individuals to empower themselves and move towards a life they value. We will work together using various therapeutic modalities to help you on a journey to recovery.
Over the past 20+ years, I have worked with several multidisciplinary teams in a variety of settings. I have provided counselling in community organizations, mental health services, family health teams and hospitals as well as private counselling agencies. I feel passionate about my work and feel honoured when individuals choose to share their healing journey with me.
My education includes a Bachelors of Arts from the University of Guelph and a Bachelors of Social Work (Honours) from Ryerson University. I also hold a Diploma with Distinction from St. Lawrence College in Psychosocial Rehabilitation.
have had additional clinical training in Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT) and Acceptance and Commitment Therapy (ACT)Most recently my training has included Perinatal well-being to support women and men with Prenatal (before birth) Perinatal (after birth) Depression and Anxiety as well as training in late pregnancy loss.  I have also completed training  focused on Treating Anxiety using Play Therapy for children and adolescents.  

You can click this link to book a free consultation or an appointment. I offer in person and online appointments.




I understand that the hardest part when deciding to look for a therapist is finding the right therapist. Someone that you feel you can speak to with openness. This is often called “having a good therapeutic fit”.

I have worked with people from all different walks of life.  As a social worker, my services are anti-oppressive and do not discriminate. My goal is to provide you with a safe space to speak about whatever issue you may be needing assistance with at this time.

My hope is that working together you will feel feel heard, validated, have more authentic relationships and learn coping skills. I would be honoured to be part of your healing journey!

Some of the people I work with are:

-school age children (ages 7-12)

-adolescence (ages 13-19)

-adults of all ages



-military/veterans (RCMP and Canadian Armed Forces)

Some of the people I provide therapy services to have a mental health diagnosis but many are seeking additional support and coaching while going through a specific struggle or issue.


Services and Fees

shutterstock_788454196.jpgAs a Registered Social Worker (RSW) my services are covered under most employee benefits programs.

You can click this link to book to book a free consultation or an appointment. Appointments are available in person or via secure video conferencing. 

Appointments for Psychotherapy and Clinical Social Work are booked on in Oakville and Burlington.  Short-term treatment will typically consist of 4 to 12 sessions while some other issues may require longer-term treatment and this will be discussed at the onset of therapy.

Individual Counselling Standard Fee per 50-minute session: 



Couple and Family Counselling Assessment and Standard Fee per 50-minute session:



Couple and Family Counselling Assessment and Standard Fee Fertility and Adoption Support per 50-minute session:



Group Counselling-Sessions as posted

All fees have been set as recommended by the Ontario Association of Social Workers (OASW). If you cancel an appointment within 24-hours or miss an appointment you will be billed for the session.

Payment may be made in person using cash, credit card, and Interac e-Transfer. Also, you may make a payment in advance if desired.

The last 10 minutes of our time together will be used to take care of billing and book your next appointment if required. Service fees may be subject to change each year as advised.

My electronic system records all sessions that have occurred, all charges made, and all payments received. A receipt is created for every payment received and includes my name, professional designations and registration numbers.  Generally speaking, this payment receipt is the documentation required by insurance companies to process claims. Receipts will be provided by email unless a paper receipt is requested or email is unavailable.

If you would like assistance in understanding the coverage available to you in your plan, please speak with me.

Please check with your insurers prior to your session to see if there are any specific requirements for your paperwork, as receipts will not be amended once created.


Video Introduction!

Hello, I thought it was about time I posted a video so please click on this link to see my video introduction. Crystal Gerlach RSW RP Psychotherapy and Clinical Social Work Anxiety, Depression, Stress, PTSD, Life Transitions, Chronic Pain and more 5063 North Service Road, Suite 200 Burlington, ON L7L 5H6 Direct Line) 905-399-0808   “Social …